Voice technology understanding those w/ Down Syndrome – Google + CDSS partner on Project Understood

This Week In Voice Daily – Monday July 5

In most talks I give on voice technology and conversational AI, I will often show only one video, and it’s this one.

While voice technology understands most people 98 to 99 percent of the time, our friends with Down Syndrome are understood by voice assistants and voice technology roughly one third of the time. This is dehumanizing to them and unacceptable.

Google and the Canadian Down Syndrome Society (CDSS) partnered together to address the problem, enabling a machine learning process by which people with Down Syndrome provide words, phrases, and sentences, which are then ingested by Google’s machine learning processes, to make Google Assistant better at understanding the speech of those with Down Syndrome.

(Google and CDSS co-presented on this initiative at Project Voice.)

This original video is here: https://www.youtube.com/watch?v=OOtR9cvGEww

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